Refund Policy

Returns, Refunds, Cancellations, and Exchanges Policy – Vedadeals

At Vedadeals, we strive to ensure that your shopping experience is smooth and satisfactory. If you face any issues with your order, we’re here to help.

What We Will Do Together

Step 1:
If you’ve received the wrong, expired, or damaged product(s), please raise a return or replacement request within 7 days from the date of delivery.
Submit your request with your order and contact details.
You can also raise a request contact form here.

Note: For damaged or missing products, please raise a return/replacement request within 2 days of delivery.

Step 2:
Allow us 2 working days to review your return request.

Step 3:
After review, we will arrange for our courier partner to pick up the products from your location.

Step 4:
Once we receive your product(s), we will verify them and initiate the replacement or refund based on stock availability.

Conditions for Return or Replacement

• Wrong product delivered

• Expired product delivered

• Damaged product delivered (physical damage, tampered product, or packaging)

• Incomplete order (missing products)

Conditions Where Returns/Replacements Won’t Be Accepted

• Opened, used, or altered products

• Missing original packaging (mono cartons, labels, etc.)

• Return/replacement request raised after 7 days of delivery

• Damaged or missing product reported after 2 days of delivery

How Are Returns Processed?

Once your return request is approved, we will arrange a pickup within 5–7 business days.
The item will be sent to our warehouse for quality control.
Upon approval, we will initiate your refund or replacement.
In case of a replacement, the product will be delivered within 7–8 business days.

Order Cancellations

Customers can cancel their order at any time before dispatch.

Refund Process

• Prepaid orders: Refunds will be credited to the original payment method within 3–5 working days.

• Cash on Delivery orders: Please provide your bank account details for the refund.

Refund Timeline

• For canceled orders: Refunds are processed within 3–5 working days.

• For returns: Refunds are processed after the product passes quality check.

Partial Order Returns

Yes, you can return any eligible products from your order within 7 days of delivery.

📧 Email: support@vedadeals.com
📞 Contact: +91-7483859483
🏢 Address: 16/25/109/ Shop No: 3, Byrathi Village, Byrathi, Bangalore, India