Privacy Policy

Privacy Policy

At Vedadeals, we are dedicated to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our Website, operated by Sinauratek Software Solutions Pvt Ltd. By using our site, you agree to the terms of this policy, so please read it carefully to understand how your personal information is handled.

Information We Collect

During Registration
When you register on our site, we may collect your name, address, phone number, email, gender, date of birth, and preferences.

Account and Transaction Information
For providing services such as payments and deliveries, we collect necessary information including your bank account details (for refunds in case of COD orders), billing and delivery addresses, credit/debit card details (processed securely via payment gateways), and shipment tracking information.
This information is used solely for completing your transactions, processing returns/refunds, and ensuring timely delivery of your order.

User Activity
We track data on your activities in the site, such as product preferences, prices, delivery information, disputes, and communication in forums.

Browsing Information
We track your IP address, browser type, operating system, pages viewed, and sessions to improve the user experience.

User Interaction
We collect data on clicks, scrolls, conversions, and other interactions to analyze your user journey in real-time.

How We Use Your Information

We use the information collected for the following purposes:

• Verifying your identity.

• Providing and managing our services.

• Improving and customizing our services through data analysis.

• Sending promotional offers, updates, and push notifications.

• Preventing misuse of our services and responding to violations.

• Complying with legal requirements and investigations.

• Providing live tracking of orders and deliveries.

Sharing Your Information

We may share your information with:

• Service providers who help us deliver our services.

• Vendors to facilitate transactions, deliveries, and communication.

• Affiliated companies and other designated service providers.

• Legal, insurance, or regulatory bodies if required.

• Our employees, contractors, and third parties for processing purposes.

• Public platforms if you voluntarily upload information.

• Other companies in case of a merger or acquisition.

If we collaborate with third parties to offer products or services, their privacy policies will apply to your data.

Cookies and Similar Technologies

We use cookies and similar tools to analyze trends, manage the site, and gather demographic data. You can control cookies through your browser settings. We also use automatic data collection for analytics and reporting.

Security of Your Information

We take strong measures to protect your personal data. These include:

• SSL encryption for data transmission

• Secure servers and firewalls

• Regular security audits and compliance reviews

• Limited access to personal information based on user roles

• PCI-DSS compliant payment gateways for financial transactions

However, while we strive to use industry-standard practices, no system is completely immune to threats. We advise you to keep your account credentials confidential.

Service Announcements

We may send important service-related announcements (such as order status, account security alerts, policy updates) that are necessary for your account.
However, if you opt out of promotional or marketing communications, we will fully respect your choice and ensure no promotional or unnecessary notifications are sent.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Parents should monitor their children’s use of the internet and sites.

Data Retention Policy

We retain user data for a period of 12 months or as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Information related to user accounts, transactions, and activities on the website will be retained for 12 months following the termination of the user’s relationship with Vedadeals, or as needed to comply with legal, regulatory, or contractual obligations. After this period, we will take steps to delete or anonymize the data in a secure manner, ensuring that any personally identifiable information is irreversibly removed.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on the site, and continued use of the site means you accept the new terms.

Contact Information

For any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@vedadeals.com
📞 Contact: +91-7483859483
🏢 Address: 16/25/109/ Shop No: 3, Byrathi Village, Byrathi, Bangalore, India